Phone Charging Solutions for Railway & Coach Stations
A dead phone isn't just inconvenient.
It's a missed boarding pass, a stranded passenger, and a satisfaction score that doesn't recover.
Travellers arrive with phones already running low. Their ticket is on that phone. Their navigation, their ride home, their way to tell someone they've landed safely. When the battery dies, the journey falls apart. Forward-thinking operators have removed that problem entirely.
Joos gives transport operators a fully managed solution that keeps passengers connected, moving, and spending — at zero cost to the operator.
60%
Travellers arrive with a phone below 50%
5h 45m
Average rental duration — the length of a journey
4.8 / 5
Passenger satisfaction at rail deployments
£0
Cost to the operator
"It will help keep passengers on-the-line and able to access ticketing, retail and travel information when they need it."
— Stations Manager, Southeastern Rail
Trusted by passenger experience, commercial, and operations teams across UK transport
Already Convinced?
What changes when portable charging is done properly
Your terminal was designed for movement. Fixed charging can both support and work against that — tethering passengers to a wall, away from retail, away from F&B, away from the gate. Portable power banks go where the passenger goes. Every rental is a passenger who keeps moving.
Joos stations are placed at strategic points throughout your terminal — entrances, departure boards, waiting areas, and concourse dwell zones. Passengers rent a power bank in seconds, charge throughout their journey, and return it at any Joos station when they're done. No staff involvement. No capital outlay. No operational burden. And from day one, the service generates revenue through a simple user-pays model.
Passengers who can't move, don't spend. A traveller anchored to a socket isn't browsing departures retail, visiting the café, or moving freely through the terminal. Commercial revenue suffers every time a passenger sits on the floor.
Staff absorb every charger request with no formal answer. Customer service teams field the same question hundreds of times a day. There is no good answer — only a pointed finger at the nearest wall socket. It's a small failure that erodes confidence in the overall service.
The journey experience starts before the gate. How a passenger feels about your terminal shapes how they feel about the entire journey. Battery anxiety before departure — or on arrival — is an experience problem, not just a convenience gap.
Joos resolves each of these
Passengers move freely. No one tethered to a socket. Footfall flows through retail and F&B zones as designed.
Staff requests drop. A single, visible answer to the question your team fields all day. Self-serve means no staff involvement after installation.
Revenue from day one. The user-pays model means passengers fund the service. No setup fee, no ongoing charge to the operator — income-generating from the moment the first power bank leaves the station.
Two certified solutions.
One fully managed service.
Available now
Joos Power Banks
Self-serve portable power banks. Patients borrow, charge on the move, and return to the same unit. No cables, no tethering, no staff involvement.
- Portable throughout the visit – patients charge at the bedside, in triage, in the corridor
- IPC compliant – antimicrobial casing, Clinell-compatible, enclosed quarantine return bays
- Apple MFi certified – the only shared power bank approved by Apple
- Automatic billing for non-returns – zero loss liability to the Trust
Coming Q3 2026
Joos Charging Podium
Fixed charging cables on a freestanding podium. Ideal for wards, waiting areas, and concourses where a fast-charge is required.
- No lithium batteries
- Multi-cable: USB-C, Lightning
- Patients can stay seated or tether while charging
- Register interest — priority deployment for NHS Trusts
Not sure which is right for your site?
The free site assessment includes a recommendation based on your patient flow, clinical environment, and requirements. Most Trusts start with power banks.
Charging station options
A compact countertop charging station that fits neatly into smaller venue setups.
8 Powerbanks
Decker
Flexible floor-standing charging for lower to moderate footfall
8-16 Powerbanks
Max Junior
A compact floor-standing charging station designed for high-footfall areas.
24 Powerbanks
Our highest-capacity charging station for high-traffic environments with built-in advertising potential.
48 Powerbanks
Mini Tap & Go
A compact countertop charging station with integrated contactless payments, ideal for smaller venues.
6-12 Powerbanks
Charging Podium
A compact charging solution with ultra-fast charging capability and 8 built-in cables.
8 Cables
How it works
From conversation to live service in weeks – not months
Three steps. No capital investment. No ongoing operational burden.
1
Free site assessment
We identify the right product, commercial model and placement for your site — no commitment, no cost.
2
Single unit deployment
Start in one location. Fast, non-disruptive installation. Validate demand with real usage data before any expansion decision.
3
Joos manages everything
Replenishment, maintenance, customer billing and support. Your team’s involvement ends at step one.
Proof from the network
Real figures. Named operators. No projections.
Case Study
How Network Rail solved a daily concourse friction — and gave passengers a journey advantage.
London Bridge — one of the UK's busiest railway stations — deployed Joos across its concourse to address a visible daily problem: passengers crowding floor sockets, blocking flow, and approaching staff with a question that had no formal answer. The deployment gave the station a single, managed solution that worked from day one without placing any operational burden on the station team.
Key Results
Around 400 passengers kept connected in the opening two months
5h 45m average rental duration — the length of a long-distance journey
4.8/5 passenger satisfaction rating
The introduction of Joos power banks reflects Network Rail's vision to support digitally-connected journeys across the UK rail network.
"Arrived off a long-haul connection with nothing left on my phone. Couldn't access my onward ticket, couldn't contact my transfer. The rental station in arrivals was the first thing that went right after a very long journey."
— Passenger · Airport
"I use this interchange every day. Knowing the Joos station is there has changed how I think about my commute. I don't stress about battery anymore, I just rent a power bank."
— Regular commuter · Bus interchange
"My boarding pass was on 3% when I got through security. I'd have been in serious trouble without the Joos station in departures. Borrowed it and boarded on time."
— Passenger · Airport
"Two-hour delay and a dead phone is a miserable combination. The Joos station in the waiting area meant I could actually let my family know what was happening. Small thing, but it genuinely took the edge off."
— Passenger · Railway station
Frequently Asked Questions
What if a passenger doesn't return the power bank?
Non-returns are managed entirely by Joos. A small fee is applied to the passenger's card after the rental period. The operator is not liable for losses.
What commercial models are available?
The most common model is user-pays: passengers fund the service, the operator receives a revenue share, and there is no cost or capital commitment. A venue-funded model — free charging for passengers, funded by the operator — is also available. Commercial arrangements are tailored to your site.
What happens if a unit needs servicing?
Joos monitors usage and unit health remotely via a networked connection. If attention is needed, a visit is scheduled in line with the SLA — you don't need to report it.
Is Joos compatible with all phone types?
Yes. Power banks include USB-C, Lightning, and Micro USB cables, and are compatible with all current phone models including iPhone and Android.
Do I need to modify existing electrical infrastructure?
In almost all cases, no. Standard units require a single 13-amp socket. For larger deployments, Joos's technical team will assess the site during the survey and confirm any requirements in advance.
Can the stations be branded with our terminal's identity?
Yes. Units can carry your operator branding alongside Joos livery — including logos, colours, and campaign messaging.