“I use this interchange every day. Knowing the Joos station is there has changed how I think about my commute. I don’t stress about battery anymore, I just rent a power bank.”

“My boarding pass was on 3% when I got through security. I’d have been in serious trouble without the Joos station in departures. Borrowed it and boarded on time.”

“Two-hour delay and a dead phone is a miserable combination. The Joos station in the waiting area meant I could actually let my family know what was happening. Small thing, but it genuinely took the edge off.”