“I was supporting my mum after a fall. Two-hour wait. The Joos unit meant I could update the rest of the family without leaving her. Really appreciated.”

“My phone was on 3% when I arrived. I wouldn’t have been able to contact my husband or arrange a lift home without it. Small thing, huge difference.”

“Spent four hours in A&E with my daughter. The Joos charger at the entrance was genuinely brilliant — kept her calm the whole time.”