Retail Phone Charging Solutions
Connected Shoppers Stay Longer.
More battery. More browsing. More spending.
Today’s retail experience happens through the phone. From payments and loyalty apps to social sharing, shoppers rely on battery life throughout their visit. Joos keeps customers connected and engaged for longer.
130+
Active across 130+ shopping centres
10+
leading retail organisations trust us, including CBRE Group, Landsec and British Land
1M+
Customers served
£0
Cost to the shopping centre
“Joos have, on multiple occasions, demonstrated their willingness to goabove and beyond to ensure the best customer experience & service all round. They listened to our feedback & upgraded their product to best serve our portfolio”
— Hammerson
Trusted Across High-Traffic Public Environments
Already Convinced?
What Changes When Joos Is Deployed
3x
Longer average dwell time in-store
65%
Of shoppers report a more positive experience
4.6/5
Customer satisfaction rating
Dead phones shorten shopping journeys. Low battery changes customer behaviour.
Shoppers with low battery browse less, visit fewer stores, and leave sooner. In modern retail environments built around mobile payments, loyalty apps, and connected experiences, battery anxiety directly impacts dwell time and engagement.
- Shoppers stop exploring once battery anxiety sets in
- Mobile payments and loyalty engagement drop
- Charging congestion creates friction in-store
- Retail teams can't realistically solve low-battery frustration.
Joos resolves each of these
Joos removes battery anxiety from the retail journey. Keep shoppers moving . Portable charging keeps visitors browsing freely across the destination.
No queues. No congestion. Customers stay mobile instead of waiting around charging points.
Simple self-service solution No added pressure on retail or customer service teams.
Connected shoppers stay longer Support payments, loyalty, social sharing, and longer journeys.
RETAIL HAS CHANGED
The retail experience is now mobile-first
Customers use their phones throughout nearly every stage of the shopping journey.
Mobile Payments
Keep customers connected to fast, seamless checkout experiences.
Loyalty & Rewards
Support app-based loyalty programs and customer engagement.
Product Research
Enable shoppers to compare products, pricing, and reviews in real time.
Social Sharing
Encourage content creation, tagging, and organic brand visibility.
Navigation
Help visitors move easily through large retail environments.
Communication
Keep shoppers reachable throughout longer visits and group outings.
RETAIL HAS CHANGED
The retail experience is now mobile-first
Customers use their phones throughout nearly every stage of the shopping journey.
Mobile Payments
Keep customers connected to fast, seamless checkout experiences.
Loyalty & Rewards
Support app-based loyalty programs and customer engagement.
Product Research
Enable shoppers to compare products, pricing, and reviews in real time.
Social Sharing
Encourage content creation, tagging, and organic brand visibility.
Navigation
Help visitors move easily through large retail environments.
Communication
Keep shoppers reachable throughout longer visits and group outings.
The only fully managed power bank service approved by Apple.
Available now
Joos Power Banks
Self-serve portable power banks. Guests borrow, charge throughout their stay, and return to the same unit. No cables, no fixed point, no staff involvement.
- Portable throughout the stay — guests charge in the room, at the bar, in the event space, out in the city
- Apple MFi certified — the only shared power bank approved by Apple for third-party use
- Two commercial models — user-pays (guests pay, hotel earns a revenue share) or venue-funded (hotel pays, guests use for free). Both are fully managed.
- Automatic billing for non-returns — zero loss liability to the hotel
Charging station options
A compact countertop charging station that fits neatly into smaller venue setups.
8 Powerbanks
Decker
Flexible floor-standing charging for lower to moderate footfall
8-16 Powerbanks
Max Junior
A compact floor-standing charging station designed for high-footfall areas.
24 Powerbanks
Our highest-capacity charging station for high-traffic environments with built-in advertising potential.
48 Powerbanks
Mini Tap & Go
A compact countertop charging station with integrated contactless payments, ideal for smaller venues.
6-12 Powerbanks
Charging Podium
A compact charging solution with ultra-fast charging capability and 8 built-in cables.
8 Cables
How it works
From conversation to live service in weeks – not months
Three steps. No capital investment. No ongoing operational burden.
1
Free site assessment
We identify the right product, commercial model and placement for your site — no commitment, no cost.
2
Single unit deployment
Start in one location. Fast, non-disruptive installation. Validate demand with real usage data before any expansion decision.
3
Joos manages everything
Replenishment, maintenance, customer billing and support. Your team’s involvement ends at step one.
What retail deployments deliver
Real figures. Named property. No projections.
Case Study
How Bullring Gave 39 Million Shoppers a Reason to Stay Longer
One of Britain's biggest shopping centres needed a phone charging solution that matched its scale. Over 40,000 orders later, here's how Joos delivered — and why Hammerson rolled it across its entire portfolio.
Key Results
40,000+ power bank rentals since launch
488 power banks deployed across the centre
Full rollout across Hammerson’s UK portfolio
“The service sells itself”
—Service Manager, Warwick Hospital A&E
“We were here for a conference. Half the room was on borrowed phones by mid-afternoon. The Joos station in the lobby saved the day. Should be standard at every venue.”
Guest · Conference attendee
“My phone was nearly dead when I arrived. The front desk pointed me to the Joos station by the door. Sorted immediately — didn’t need to go to my room or find a socket anywhere and wait.”
Guest · Hotel lobby
“Small thing but genuinely brilliant. I was out in London all afternoon, used the power bank the whole time, and just dropped it back on the way up to the room. Exactly what you want from a hotel amenity.”
Guest · Leisure traveller
“I was heading to a full day of meetings straight from check-in. Grabbed a Joos power bank from the lobby and it lasted the whole day. Didn’t have to think about it once.”
Guest · Business traveller
Frequently Asked Questions
Are branding opportunities available?
Selected Joos units support advertising and branded activations for retail partners and sponsors.
Does Joos provide installation and maintenance?
Yes. Joos manages installation, monitoring, maintenance, and ongoing operational support.
Is the solution suitable for large shopping centres?
Yes. Joos solutions are designed to scale across both single-store deployments and large retail destinations.
Can chargers be returned to another station?
Yes. Customers can return chargers at any compatible Joos station within the network.
Does Joos require staff involvement?
No. The system is fully self-service and designed to operate without adding workload to retail teams.
How does Joos work in retail environments?
Customers rent portable chargers directly from a Joos station and continue shopping while charging their devices.