Power Bank Rental for Hotels
A dead phone doesn’t just frustrate a guest.
It turns a good stay into a lukewarm review.
Guests rely on their phones for navigation, contactless payment, work calls, and everything in between. When the battery dies, the experience follows. Joos removes that problem — fully managed, zero operational burden on your team, and two commercial models to suit any property.
6
Hotel groups including Accor, IHG and Hilton
10
Hotel brands, from budget to luxury
1M+
Customers served
£0
Cost to the hotel
“Joos has been a fantastic addition to our guest experience. Having an easy, reliable solution on-site has been a real value-add and something our guests genuinely appreciate. Our staff don’t need to touch it.”
— GM, Boutique Hotel – London
Trusted by GMs, guest experience leads, operations managers, and revenue teams.
Already Convinced?
What Changes When Joos Is Deployed
100%
Reduction in staff disruption from charger requests
80%
Of customers report an improved stay
4.5/5
Satisfaction rating
Guests live on their phones. When the battery dies, the stay suffers.
Guests use their phones for navigation, payments, room access, and work calls from the moment they arrive. When the battery dies, the experience follows. That frustration rarely surfaces at the time — it shows up later, in the review.
- Guests tethered to wall sockets stop moving through the hotel — the bar, the restaurant, the event space all lose them
- Staff can’t fully resolve “where can I charge my phone?” — every answer costs front desk time and still leaves guests tethered
- No premium provision exists — and the gap shows up in reviews, corporate feedback, and loyalty decisions
- Battery anxiety on arrival compounds the guest’s stress before their experience has properly begun
Joos resolves each of these
Guests borrow a power bank and keep moving — through the hotel, out into the city, and back. No tethering. No interruptions.
“Where can I charge?” becomes a one-sentence answer for your front desk — with no staff involvement and no dead-end
Two commercial models — whether guests pay or the hotel does, the service is seamless, your team handles nothing, and the operational promise is identical
A charged guest is a relaxed guest — more likely to explore the hotel, dwell longer, and leave a review that reflects the full stay
The only fully managed power bank service approved by Apple.
Available now
Joos Power Banks
Self-serve portable power banks. Guests borrow, charge throughout their stay, and return to the same unit. No cables, no fixed point, no staff involvement.
- Portable throughout the stay — guests charge in the room, at the bar, in the event space, out in the city
- Apple MFi certified — the only shared power bank approved by Apple for third-party use
- Two commercial models — user-pays (guests pay, hotel earns a revenue share) or venue-funded (hotel pays, guests use for free). Both are fully managed.
- Automatic billing for non-returns — zero loss liability to the hotel
Charging station options
A compact countertop charging station that fits neatly into smaller venue setups.
8 Powerbanks
Decker
Flexible floor-standing charging for lower to moderate footfall
8-16 Powerbanks
Max Junior
A compact floor-standing charging station designed for high-footfall areas.
24 Powerbanks
Our highest-capacity charging station for high-traffic environments with built-in advertising potential.
48 Powerbanks
Mini Tap & Go
A compact countertop charging station with integrated contactless payments, ideal for smaller venues.
6-12 Powerbanks
Charging Podium
A compact charging solution with ultra-fast charging capability and 8 built-in cables.
8 Cables
How it works
From conversation to live service in weeks – not months
Three steps. No capital investment. No ongoing operational burden.
1
Free site assessment
We identify the right product, commercial model and placement for your site — no commitment, no cost.
2
Single unit deployment
Start in one location. Fast, non-disruptive installation. Validate demand with real usage data before any expansion decision.
3
Joos manages everything
Replenishment, maintenance, customer billing and support. Your team’s involvement ends at step one.
What hotel deployments deliver
Real figures. Named property. No projections.
Case Study
How Four Accor Hotels Built Three Years of Passive Revenue — Without a Single Staff Action
Four Novotel and Ibis hotels across London have logged nearly 1,800 guest power bank rentals over three years — zero staff involvement required and a 17:1 revenue-to-energy-cost ratio. Here is how the Accor estate built a self-running guest amenity from a single deployment.
Key Results
~1,800 guest rentals across four London properties — recurring demand that compounds each year without any action from hotel teams.
Novotel Tower Bridge grew 30% year-on-year in its second full year, following the same maturation curve as Canary Wharf.
Three-year zero-staff operation at Novotel Canary Wharf, running since October 2022 — a 17:1 revenue-to-energy-cost ratio.
“The service sells itself”
—Service Manager, Warwick Hospital A&E
“We were here for a conference. Half the room was on borrowed phones by mid-afternoon. The Joos station in the lobby saved the day. Should be standard at every venue.”
Guest · Conference attendee
“My phone was nearly dead when I arrived. The front desk pointed me to the Joos station by the door. Sorted immediately — didn’t need to go to my room or find a socket anywhere and wait.”
Guest · Hotel lobby
“Small thing but genuinely brilliant. I was out in London all afternoon, used the power bank the whole time, and just dropped it back on the way up to the room. Exactly what you want from a hotel amenity.”
Guest · Leisure traveller
“I was heading to a full day of meetings straight from check-in. Grabbed a Joos power bank from the lobby and it lasted the whole day. Didn’t have to think about it once.”
Guest · Business traveller
Frequently Asked Questions
Is there any cost to the hotel?
Our most popular commercial model adds incremental revenue for your business. No setup fee or ongoing charge – Users pay. A secondary option is a venue-funded model that provides free charging to users – commercial arrangements are tailored to your business.
Will this create extra work for our staff?
None. Joos manages installation, all replenishment, maintenance, billing and customer support. Your team’s only involvement is agreeing the placement location during the site assessment. Everything after that is handled entirely by Joos.
What if a guest doesn’t return the power bank?
Non-returns are managed by Joos — a small charge is applied to the guest’s card after the rental period. The hotel is not liable for losses. The network average return rate is 95%.
Can the unit be branded for our property?
Yes. Units can carry your property branding alongside Joos livery. This is confirmed during the site assessment process.
How long does installation take?
Installation is typically completed in under an hour by a Joos technician. It requires a single standard power socket. There is no structural work, no IT integration, and no disruption to guests or operations.
How does servicing work?
Joos monitors usage and replenishment remotely via a 3G/4G cellular connection. If a unit needs attention, we schedule a visit proactively — in line with our SLA. You don’t need to report it.