This firsthand experience with the service made the decision to implement Joos straightforward and compelling.
In early 2025, they installed a single Joos station in their main Nottingham venue, providing customers with a secure, self-service charging solution that didn’t require staff assistance.
Enhanced Customer Experience: “The most noticeable positive change has been customers not asking to charge their phones behind the bar, which we don’t do,” shares the manager. This eliminated a common point of friction between staff and patrons.
Extended Visits & Increased Spending: Customers now stay longer and spend more with Joos available. “Yes, as they use their phones to pay,” the manager confirmed, highlighting how keeping payment methods accessible directly supports Cucamara’s revenue.
Enthusiastic Customer Feedback: Patrons “love the flexibility” offered by the Joos service. The ability to charge while continuing to enjoy the venue has proven to be a significant enhancement to the overall experience.
Zero Staff Burden: The charging solution integrates seamlessly into venue operations with “no difference” to staff workload – validating Joos’ promise of zero- burden implementation.
Just two months after the initial installation, Cucamara decided to expand Joos to additional venues in their portfolio.
“Customers like having the charging stations available,” the manager explained when asked what convinced them to expand. Their expectation for the additional stations was straightforward: “Hopefully same customer satisfaction.”
When asked about their experience with Joos as a service provider, Cucamara’s management was enthusiastic: “Everyone has been very helpful so far and fast efficient service.”
And if another venue owner asked if Joos was worth the investment? The answer was unequivocal: “Yes.”
Joos is the only Apple-certified shared power bank provider in the UK, delivering premium charging solutions to hospitality operators. Ready to power up your venue’s experience? Contact us at sales@joospower.com or visit joospower.com.
